Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information when you use velorianqeth's emotional investing platform.

Effective Date: January 15, 2025
Last Updated: January 15, 2025

velorianqeth operates as an educational platform focused on emotional investing principles and financial literacy. We're committed to protecting your privacy while providing valuable learning resources about investment psychology and behavioral finance. This privacy policy explains how we collect, use, share, and safeguard your personal information when you interact with our platform at velorianqeth.com.

Information We Collect

Personal Information You Provide

When you register for our learning programs, subscribe to newsletters, or contact us for support, we collect information you voluntarily provide. This includes your name, email address, phone number, mailing address, and any educational background information relevant to your learning goals.

Contact details including full name, email address, and phone number
Educational background and learning objectives when enrolling in programs
Communication preferences and subscription settings
Feedback, questions, and correspondence you send to our support team

Automatically Collected Information

Our platform automatically gathers certain technical information when you visit our website. This data helps us understand how users interact with our educational content and allows us to improve the learning experience.

Device information including browser type, operating system, and screen resolution
Website usage patterns, page views, and time spent on different sections
IP address and general geographic location (city/province level)
Referral sources and search terms that led you to our platform

How We Use Your Information

We use collected information primarily to deliver educational services and enhance your learning experience. Our focus remains on providing quality financial education while respecting your privacy preferences.

Educational Services

Your personal information helps us customize learning materials, track progress through educational modules, and provide relevant resources about emotional investing concepts. We analyze learning patterns to identify areas where students commonly need additional support.

Communication and Support

We use contact information to send program updates, educational newsletters, and respond to inquiries. You can opt out of marketing communications at any time while still receiving essential program-related messages.

Information Sharing and Disclosure

velorianqeth does not sell, rent, or trade your personal information to third parties for marketing purposes. We maintain strict controls over data sharing and only disclose information in specific circumstances outlined below.

Service Providers

We work with trusted third-party service providers to deliver educational content, process payments, and maintain our platform. These partners are bound by contractual obligations to protect your data and can only use information for specified purposes.

Learning management system providers for course delivery
Email service providers for educational communications
Payment processors for handling enrollment fees (when applicable)
Analytics services to understand website performance and user experience

Legal Requirements

We may disclose personal information when required by Canadian law, court orders, or government regulations. This includes compliance with tax reporting requirements, anti-money laundering regulations, and other legal obligations that apply to educational service providers.

Data Security and Protection

Protecting your personal information is a fundamental responsibility we take seriously. Our security measures combine technical safeguards, administrative policies, and physical protections to prevent unauthorized access, use, or disclosure of your data.

Technical Safeguards

SSL encryption for all data transmission between your device and our servers
Regular security audits and vulnerability assessments
Secure data centers with multiple layers of physical and digital protection
Access controls limiting data access to authorized personnel only

Your Privacy Rights

Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have specific rights regarding your personal information. We're committed to honoring these rights and providing clear processes for exercising them.

Access and Correction

You can request access to personal information we hold about you and ask for corrections if the information is inaccurate or incomplete. We'll respond to access requests within 30 days and provide information in an understandable format.

Data Portability and Deletion

You can request a copy of your personal information in a portable format or ask us to delete your account and associated data. Some information may need to be retained for legal or regulatory compliance even after deletion requests.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Educational records are typically maintained for seven years after program completion to support transcript requests and continuing education verification.

Retention Periods

Active user accounts: Maintained while account remains active
Educational records: Seven years after program completion
Marketing communications: Until you unsubscribe or request removal
Support inquiries: Three years for quality assurance purposes

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage patterns. You can control cookie settings through your browser preferences, though some features may not work properly if cookies are disabled.

Types of Cookies We Use

Essential cookies for website functionality and user authentication
Analytics cookies to understand how visitors use our educational platform
Preference cookies to remember your settings and customization choices

International Data Transfers

While velorianqeth primarily operates within Canada, some of our service providers may process data in other countries with adequate privacy protections. Any international transfers comply with Canadian privacy laws and include appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. Significant changes will be communicated through email notifications and prominent website notices at least 30 days before taking effect.

We encourage you to review this policy regularly and contact us with any questions about how we handle your personal information. Your continued use of velorianqeth's platform after policy updates indicates acceptance of the revised terms.

Privacy Questions and Concerns

If you have questions about this privacy policy or want to exercise your privacy rights, please contact our Privacy Officer:

Email: info@velorianqeth.com
Phone: +1 (888) 705-9999
Mail: Box 5963, Fort McMurray, AB T9H 4V9, Canada

We respond to privacy inquiries within 5 business days and work diligently to resolve any concerns about how we handle your personal information.